Help articles

Go to the dashboard in Billit and, in the blue box ‘Complete your user profile’, select ‘Verify identity’.  

Then choose the right option for your situation:

• For users with a Belgian identity document: Select ‘Verify via itsme’ or ‘Verify with eID card reader’ and follow the steps on screen.
• For users without a Belgian identity document: Select ‘Verify via Entrust’ and keep your passport or national ID card at hand. Follow the steps on screen.

Once you have done this, Billit will check automatically whether the verified name is listed in the Crossroad Bank for Enterprises (CBE).

If it is, you will receive an automatic notification on the platform that verification has been successful. A user can then complete the Peppol registration. 

If not, verification will not succeed, for example because the name of the legal representative is not listed explicitly in the CBE. You will receive notification of this on the platform. In that case, use a help ticket to send us a supporting document (e.g. an excerpt from the commercial register or the articles of association) that specifically mentions the verified legal representative. 

• To do this, use the Help button at the bottom left of the platform.
• In the first window you see, select the category ‘Verify company’.
• In the next window, enter the title: ‘Verification of legal representative’. Explain the situation, upload the file and send it. The company will only be able to register for Peppol when your ticket has been manually checked and resolved.