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Help articles

In this section of the Billit website, you will find manuals and explanations about all the features in Billit. You can find help articles using the search function or through the menu structure on the left which follows the menu-structure in Billit.
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For non-Belgian companies (not registered with the Belgian Trade Register)

To use Billit securely, we request that you verify the identity of a legal representative of your company. This is a requirement in Billit to give you access to secure e-invoicing networks such as Peppol.

Here’s how to do it:

  • Scenario 1: Are you a Billit user and a legal representative of your company?
    Down

    Start by verifying your identity using ‘Verify identity’ in the blue box on the dashboard.

    To do this, go to the dashboard in Billit and, in the blue box ‘Complete your user profile’, select ‘Verify identity’. 

    Select ‘Verify via Entrust’ and keep your passport or national identity card at hand. Follow the steps on screen.

    After that:

    Use a help ticket to send us a supporting document (e.g. an excerpt from the commercial register or the articles of association) that specifically mentions the verified legal representative.

    • To do this, use the Help button at the bottom left of the platform.
    • In the first window you see, select the category ‘Verify company’.
    • In the next window, enter the title: ‘Verification of legal representative’. Explain the situation, upload the file and send it.

    Important

    After receiving the verification documents, it may take the Billit Compliance Team a few days to complete the manual checking process.

    If you need verification faster, you can also request a Fast Lane procedure. For this, create a support ticket with the title: ‘Fast Lane verification of legal representative’. We will then send you more information about the cost price via the ticket.